Theseniorcolleagueeveryagentwishestheyhad.
AISA Whispar listens to live calls and whispers the right answer in your agent's ear — pulled from your company's own knowledge, spoken in your brand voice. Faster calls. Fewer hold-ons. Onboarding in days, not months.
Hi, I bought a power bank last week and it's not charging. Can I get a refund?
Sure, let me check on that for you…
Of course — for items under 14 days, we offer a full refund or a free replacement. Could I get your order number to start that for you right now?
Trusted by contact centers across West Africa
The cost of "let me check on that"
Every hold-on is a margin leak.
average hold-on per uncertain question
of calls escalated for answers in the agent's own handbook
typical ramp time for a confident new agent
AISA Whispar removes the gap between what your agent knows and what your company knows — without leaving the call screen.
How it works
From spoken question to confident answer in seconds.
The customer asks.
AISA Whispar transcribes both sides of the call live, in real time, in your agent's browser.
The AI listens for the question.
It pulls the most relevant answer from your company's knowledge base and shapes it in your brand voice.
Your agent reads it naturally.
A suggestion appears within 2-3 seconds. The customer hears confidence, not hesitation.
The overlay
One small panel. Everything your agent needs.
Live transcript
Both sides of the call, captured in real time on the agent's browser.
Suggestion card
Pulled from your KB. Four actions: Answer · Offer · Clarify · Escalate.
Hi, I bought a power bank last week and it's not charging. Can I get a refund?
Sure, let me check on that for you…
Of course — for items under 14 days, we offer a full refund or a free replacement. Could I get your order number to start that for you right now?
Live transcript
Both sides of the call, in real time.
Suggestion card
Pulled from your KB. Four quick actions.
Drag handle
Move anywhere. Collapse when not needed.
Language toggle
EN / YO / HA, switch mid-call.
Drag handle
Move it anywhere on screen. Collapse it when you don't need it.
Language toggle
EN / YO / HA. Switch the suggestion language mid-call.
What it does
Built for the realities of a contact-center floor.
Grounded in your KB
Every answer traces back to a document you uploaded.
Sounds like your brand
Configure tone, vocabulary, and decision rules per organization.
English, Yoruba, Hausa
Switch suggestion language mid-call. More to come.
Script mode for regulated calls
Toggle between conversational and exact-wording suggestions.
Bulk agent onboarding
Import an entire team from a CSV. Credentials emailed automatically.
Multi-tenant by design
Each client's data is private. Role-based access end-to-end.
In production
"Our new hires used to take three months to get good. With Whispar, the first call sounds like the hundredth. It's quietly become the most important tool on every desk."
A day on the floor
What it looks like in practice.
- 9:14 AM
Agent signs in.
Extension already pinned to Chrome.
- 9:21 AM
First call comes in.
AISA Whispar appears.
- 9:22 AM
Customer asks about refund policy.
Suggestion appears in 2 seconds.
- 9:23 AM
Agent reads it.
Customer satisfied. Call ends 90 seconds faster than yesterday.
- 4:55 PM
End of shift.
Supervisor checks dashboard: 87 calls, 142 suggestions used, 4 KB gaps identified for tomorrow.
Privacy & security
·Audio never stored at rest
·Tokens scoped to the agent's browser
·Every answer traceable to a source document