Support
We answer fast — and we answer well.
Real humans, working hours, every ticket triaged within 4 hours.
FAQ
Everything most teams ask first.
Typically 3-5 business days. We ingest your knowledge base, configure tone and decision rules, and onboard agents in bulk via CSV.
Agents can flag any suggestion in one click. Flags route to your supervisor dashboard and to our model team. We never trigger an action without the agent reading and choosing to use the suggestion.
AISA Whispar is built for desktop browsers where 3CX runs. A read-only mobile view of dashboards is available for supervisors.
Data is hosted on encrypted infrastructure. Audio is processed in transit and never stored at rest. Transcripts and suggestions stay within your workspace. See our Privacy Policy for full details.
No. AISA Whispar makes good agents great and new agents confident. The customer always speaks to a human. Every answer is read by a person before it leaves the agent's mouth.
The overlay gracefully degrades. Agents continue the call on 3CX as normal; the panel reconnects automatically and resumes transcription when the network returns.
Upload new documents or sync from a Google Drive or Notion workspace. Changes are indexed within minutes and immediately available to agents on their next suggestion.
English, Yoruba, and Hausa today. Agents toggle the suggestion language mid-call. More languages are on the roadmap.
Contact
Tell us what you need.
Whether it's a 20-minute demo or a tricky integration question, the same small team reads every message.
Office hours
Monday-Friday, 9am-6pm WAT. Emergency support available for active clients via the number on your contract.